Warranty

Every device we sell carries a warranty. This page explains what that covers and what it does not.

What is covered

Manufacturing faults in the device itself for the warranty period.

• If a covered fault appears, contact us and we will repair or replace the device.

What is not covered

Physical damage from drops, cracks or liquid.

• Damage from unauthorised repairs or parts.
• Normal wear on batteries, cables and accessories.

How to claim

Message us on WhatsApp with your order reference and a short description of the fault.

• We will tell you the next step, and where to take the device if it needs to be seen.